FAQs
We are glad to bring our customers great value and service. That’s why we directly ship from our various warehouses in China, Australia, and United Kingdom depending on the quickest route and stock available.
All costs are included in the price you see on our website. There are no additional fees or hidden costs.
Our handling time takes 1 business day. Then the orders are handed over to our shipping partners: USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available service.
If you make a request before your order is shipped, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.
It’s absolutely free on all orders over $80. Fill your cart and enjoy the perks of free worldwide shipping.
No worries! Contact us right away via email or the chat buttom and we'll help guide you through the process.
Our standard opening hours are:
Monday - Friday from 9am to 5.30pm
Yes, your payments are 100% safe and secure.
We receive credit card payments via the most trusted payment gateways. Your personal information is always confidential and never stored or kept. We have also integrated secure PayPal payments to allow you to make purchases using your PayPal account.
We believe in customer satisfaction and stand behind the products we supply, please send us an email with the damaged product image and we will take care of the rest.